EngageBay Alternatives 2026: Pricing & 13 CRMs Compared

Last updated: 30 September 2026

Looking for EngageBay alternatives in 2026?

This comparison covers the best EngageBay competitors, from free alternatives to enterprise-grade Salesforce alternatives.

Prices and plan names were refreshed on September 30, 2026, and each price states how it is billed (per user, per month, monthly or annual) so you can compare like with like.

EngageBay is built for small and growing businesses, but it might not be the perfect fit for every company. Different businesses have different needs, and that is why you are looking at EngageBay alternatives.

That said, our goal has always been to provide small businesses with the best-fit CRM, which is cost-effective, feature-rich, and offers exceptional support.

As Jim Pellerin, owner of Street Rock Group, said:

After evaluating 32 CRM tools, I chose EngageBay

But if EngageBay isn’t the right fit, we’ve got you covered with a detailed comparison of the top EngageBay alternatives.

In this blog post, you’ll learn:

• • • Alternatives to EngageBay CRM in 2026
    • How EngageBay compares to Salesforce, HubSpot, Zoho and more
    • Free alternatives to EngageBay
    • The strengths and weaknesses of each software
    • The key features of each platform
    • The ease of use of each software
    • What changed in 2026: which vendors renamed plans or changed prices

EngageBay All-in-one Marketing, Sales, and Service CRM Demo

Check out our CRM guide here

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Who Should Use These Alternatives

Use a different tool instead of EngageBay if you need stronger capabilities in a specific area.

Here’s a quick guide to help you decide:

• • • HubSpot – Use HubSpot instead of EngageBay if you need a scalable all-in-one CRM with advanced marketing, sales, and customer service tools for growing teams, and you are comfortable with a big step up in price as you move to the Professional tier.
    • ActiveCampaign – Choose ActiveCampaign if your priority is powerful email marketing and automation workflows that go deeper than EngageBay’s automation features.
    • Zoho CRM Plus – Use Zoho CRM Plus if you want a unified business suite that combines CRM, helpdesk, social media, and analytics in one ecosystem.
    • Pipedrive – Go with Pipedrive if you need a simple, sales-first CRM focused on visual pipeline management and deal tracking.
    • Freshsales (Freshworks CRM) – Pick Freshsales if you want an affordable sales-centric CRM with AI-assisted insights, lead scoring, and forecasting.
    • Keap – Use Keap instead of EngageBay if you’re a small business, coach, or solopreneur looking for CRM, automation, invoicing, and client management in one tool.
    • Insightly – Choose Insightly if your team needs CRM combined with project management and post-sale workflow tracking.
    • Agile CRM – Use Agile CRM if you’re a startup or small business looking for a budget-friendly CRM with basic sales and marketing automation.
    • Salesforce – Opt for Salesforce if you require enterprise-grade customization, advanced automation, and large-scale CRM capabilities.
    • Adobe Marketo – Choose Adobe Marketo if your focus is sophisticated B2B marketing automation and lead orchestration at the enterprise level.
    • Constant Contact – Use Constant Contact instead of EngageBay if your primary need is email marketing with light CRM and contact management.
    • Apptivo – Pick Apptivo if you want a modular CRM that can expand into invoicing, project management, support, and other business apps.
    • Kit (ConvertKit) – Use Kit if you’re a creator or solopreneur who needs simple email marketing and subscriber-centric CRM rather than a full sales suite.

CRM Alternatives to EngageBay: Top 13 Tools Compared (Pricing & Features)

I looked into the top-performing CRMs packed with all the essential features you’d expect to find on a CRM platform.

I signed up for each CRM tool and identified 13 EngageBay alternatives that we’ll explore.

All prices below are list prices in US dollars, checked on September 30, 2026. Vendors change prices often, so confirm the final number on the vendor’s site before you buy.

EngageBay alternative	Starting price	Free plan?	Free trial?	Best for	G2 rating
HubSpot	Free; paid from $15/seat/month (billed annually)	Yes (up to 2 users)	Yes	Medium businesses	4.4
ActiveCampaign	$15/month (1,000 contacts, billed annually)	No	Yes (14 days)	Medium businesses	4.5
Zoho CRM Plus	From $20/user/month	No	Yes (30 days)	SMBs	4.3
Pipedrive	$14/seat/month (billed annually)	No	Yes (14 days)	SMBs	4.2
Freshsales	$9/user/month (billed annually)	Yes	Yes	Medium businesses	4.5
Keap	From $249/month (billed annually, 1,500 contacts)	No	Yes (14 days)	Medium businesses	4.2
Insightly	$29/user/month (billed annually)	No	Yes	Medium businesses	4.2
Agile CRM	$8.99/user/month	Yes (up to 10 users)	Yes	SMBs	4.0
Salesforce	$25/user/month (Starter Suite)	No	Yes (30 days)	Enterprises	4.3
Adobe Marketo	Custom pricing (quote only)	No	No	Enterprises	4.1
Constant Contact	$12/month (Lite, 500 contacts, monthly billing)	No	Yes	SMBs	4.0
Apptivo	$15/user/month (billed annually)	No	Yes	SMBs	4.3
Kit (ConvertKit)	Free; Creator from $39/month (1,000 subscribers)	Yes (up to 10,000 subscribers)	Yes (14 days)	SMBs	4.4

What changed in 2026

Before we dive in, here is a quick summary of the biggest shifts since our last update:

• • • HubSpot now sells a Customer Platform bundle, with per-seat Starter pricing and flat-fee Professional and Enterprise tiers.
    • Zoho CRM Plus now comes in two editions, Starter and Enterprise.
    • Pipedrive renamed its plans to Lite, Growth, Premium and Ultimate.
    • ActiveCampaign renamed its entry plan from Lite to Starter.
    • Kit raised its paid prices and now offers a free plan for up to 10,000 subscribers.
    • Salesforce now leads with its Starter Suite and Pro Suite plans and offers a free trial.
    • Keap now sells Pro and Max plans.

Factors to consider

How would you know which EngageBay alternative is the best for you in 2026?

Here are three factors we’ll look at in each CRM (Customer Relationship Management):

Key features

Some CRMs might have more features than you need and hamper reps’ productivity, while others may just have the essential features but be expensive. We’ll review each software’s key features and pricing so you can pick the CRM that best fits you and scale with it.

Ease of use

The easier a CRM is to use, the higher the adoption rate among your team and the more productive they’ll be. The ease of use is determined by the UI of the platform, the support available, and the complexity of the CRM and email marketing software as this will affect users’ learning curve.

Pricing

CRMs can get expensive pretty fast. Some tie you to an annual plan, while others charge you for expensive add-ons. The price will depend on the number of users and the features your team would need to function efficiently. Always check whether a price is per user, per month, or based on your number of contacts, and whether it assumes annual billing.

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1. HubSpot vs EngageBay: How do their all-in-one sales, service, and marketing features compare?

Best for all-in-one CRM + marketing + service platform with a generous free tier for growing teams.

HubSpot first began as a lead generation tool, but over the years they’ve grown into an industry-leading CRM platform. It brings together your marketing, sales, and customer support teams by having an all-in-one platform that includes:

• • • The Marketing Hub – This includes all the marketing tools that’ll help you attract and convert customers.
    • The Sales Hub – This includes all the sales tools that’ll help you close more deals and manage your pipeline.
    • The Service Hub – This includes an all-in-one customer support platform that will help you interact with customers faster and meet their expectations.
    • Content Hub, Data Hub and Revenue Hub – HubSpot’s newer hubs cover content management, data management, and quoting, billing and payments.

HubSpot also now promotes AI agents that work across its platform, including a customer agent and a prospecting agent.

Key features

HubSpot’s CRM serves as the central hub for storing all customer data, allowing for seamless access to key info across its marketing and sales tools.

The Marketing Hub eliminates the need for standalone tools like landing page builders, marketing automation software, and email marketing platforms by consolidating them into one powerful solution.

HubSpot’s Sales Hub offers sales automation, pipeline management, and lead nurturing. The Service Hub is also fully integrated with the CRM, providing a complete view of all customer interactions, including tickets, emails, and website visits.

So, if you are looking for an all-around CRM like EngageBay, HubSpot fits the bill.

Ease of use

HubSpot has a simple user interface. The navigation bar at the top makes it easy to access all the tools with just one click, and as a result, it is easy to implement everything and onboard your team within minutes.

It also connects to thousands of apps through the HubSpot Marketplace, which makes it easier for you to connect seamlessly with your tech stack.

HubSpot also has the HubSpot Academy, where they have detailed steps on how to get different things done, and the videos are easy to follow.

Pricing

HubSpot now sells its tools as a “Customer Platform” bundle in addition to individual hubs. Here’s an overview of HubSpot’s Customer Platform pricing plans:

• • • Free: $0 for up to 2 users.
    • Starter Customer Platform: from $15 per seat per month billed annually, or $20 per seat per month billed monthly with no annual commitment. HubSpot also runs limited-time offers for new customers that can bring the price lower.
    • Professional Customer Platform: from $1,300 per month billed annually, or $1,450 per month billed monthly on an annual commitment. It includes 6 seats.
    • Enterprise Customer Platform: from $4,700 per month, including 8 seats.

While HubSpot has some of the best features, its pricing isn’t suited for every company that is scaling and would need additional features. It gets expensive pretty fast. Here are a few things that quickly become apparent from their pricing structure:

• • • The step from the Starter plan to the Professional plan is steep. Starter is priced per seat, while Professional starts at $1,300 per month for a bundle of 6 seats, which makes it hard to upgrade when you only need one feature that isn’t in the Starter plan.
    • Professional is sold on an annual commitment, even if you pay month by month. This locks you into paying for the software for the whole year. Starter can be bought month to month with no annual commitment.
    • Professional includes 6 seats and Enterprise includes 8 seats. If you want to add additional core seats, they start at $45 per month on Professional and $75 per month on Enterprise.
    • HubSpot lists a one-time onboarding fee on its Professional and Enterprise tiers. HubSpot’s own Marketing Hub pricing guide shows $3,000 for Professional and $7,000 for Enterprise. Check the fee for the exact bundle you are buying.
    • HubSpot also uses HubSpot Credits to pay for its AI tools. Professional includes 5,000 credits and Enterprise includes 10,000.

What changed in 2026: HubSpot’s older per-hub prices (such as $800 per month for Marketing Hub Professional) have been replaced by the Customer Platform bundle. 

HubSpot vs EngageBay 

Both HubSpot and EngageBay pack all the essential marketing, sales, and customer service features. The main difference between the two, however, is the pricing and how it grows as you add features. Here are the main differences you should look out for:

• • • HubSpot’s Professional tier comes with an annual commitment, even when you pay monthly. So when you want to cancel your subscription after three months, you would still be tied to the remaining term. EngageBay, on the other hand, has no mandatory annual commitment terms. You can cancel your subscription at any time.
    • HubSpot lists a one-time onboarding fee on its Professional and Enterprise tiers. EngageBay, on the other hand, includes free onboarding on its higher plans.
    • The main difference between the two is the feature gap in the plans. HubSpot’s Starter plan leaves out many features that arrive in Professional, and the cost of upgrading is a big jump. EngageBay gradually includes key features with each plan so it’s easier if you want to use certain features as you grow.

Compare HubSpot vs EngageBay

Check out our Marketing Automation for beginners guide here

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2. ActiveCampaign vs EngageBay: Which CRM alternative delivers stronger automation and campaign personalization?

Best for advanced email and marketing automation with built-in CRM for nurturing leads.

ActiveCampaign is a marketing automation tool that also offers CRM capabilities. However, the majority of its users use it for email marketing and automation.

Key features

ActiveCampaign helps businesses attract, nurture, and convert leads into customers. It does this by providing these key functionalities that help you engage with customers throughout their customer journey touchpoints:

• • • Email marketing: ActiveCampaign simplifies lead collection with subscription forms and tracks website visits to trigger automation and deliver curated content based on user actions.
    • Marketing automation: ActiveCampaign’s marketing automation feature streamlines customer engagement across the journey. You can automate welcome emails, tag users based on behavior, and send qualified leads to the sales pipeline.
    • CRM & sales automation: ActiveCampaign’s sales automation streamlines tasks, boosts productivity, and centralizes customer interactions with intuitive pipeline management.

Ease of use

ActiveCampaign is easy to implement for tech-savvy users. However, they also make it easy for anyone to use their platform by providing a getting started checklist, a free course that’ll take you through the platform, and also a free 30-minute one-on-one call with an ActiveCampaign expert.

ActiveCampaign displays all the essential features in one place, so everything is only a click away. They also provide in-app guidance prompts to guide users in each feature.

Pricing

Here’s an overview of ActiveCampaign’s pricing plans. The prices below are per month for 1,000 contacts, billed annually:

• • • Starter: starts at $15/month
    • Plus: starts at $49/month
    • Pro: starts at $79/month
    • Enterprise: starts at $145/month

If you pay monthly instead, the same four plans start at $19, $59, $99 and $179 per month. ActiveCampaign prices by number of contacts, so your bill rises as your list grows.

Here are a few key things to note with their pricing:

• • • There is no CRM functionality in the Starter plan. CRM features start on a higher plan, so check ActiveCampaign’s pricing page for the exact plan.
    • Landing pages are not included in Starter and start from the Plus plan.
    • There’s no free plan. You only get a 14-day free trial.
    • The plans above are for 1,000 contacts. As your contact count grows, the monthly price grows with it, so model your list size before you commit.

What changed in 2026: ActiveCampaign’s entry plan was called “Lite” in older guides. It is now called “Starter”. If you see “Lite” or “Professional” in older comparisons, they mean Starter and Pro.

ActiveCampaign vs EngageBay

• • • ActiveCampaign offers pipeline management and sales automation.
    • EngageBay provides a complete all-in-one CRM solution that includes helpdesk and live chat.
    • ActiveCampaign is known first as an email and automation platform, so its strengths are on the marketing side.
    • Some G2 reviewers describe ActiveCampaign’s reporting as limited and slow, as in the review below.

As Rebecca Heidgerd, owner of MacGyver Marketing, says:

“Reporting is embarrassing in ActiveCampaign. It’s painfully slow (see reviews everywhere on this), and not up to enterprise standards. Expect to review all your data in tables – very little visualization, no ability to create dashboards to monitor deliverability, etc.”

Compare ActiveCampaign vs EngageBay

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3. Zoho CRM Plus vs EngageBay: How do their unified CRM and business app suites stack up?

Best for businesses needing a unified suite of CRM, support, social, and analytics tools.

Zoho CRM Plus is not the same as Zoho CRM. Zoho CRM is a standalone sales product. Zoho CRM Plus is a bundle that combines CRM, Campaigns, Desk, SalesIQ, SalesInbox, Social, Survey, Projects and Analytics, and Zoho’s page now also lists Marketing Automation, PageSense, Backstage, Meeting and Cliq.

I signed up to test Zoho CRM Plus because it’s more of an all-in-one CRM like EngageBay and could be an EngageBay alternative.

Key features

Zoho CRM Plus makes it easy for your marketing, sales, and support teams to serve customers throughout the customer lifecycle by breaking down data silos and providing enhanced data visibility to each team. It does this by bundling many Zoho products into one unified platform which every team collaborates on.

Here are the main features and benefits of some of these tools:

• • • CRM: It allows your sales team to keep track of all interactions with a contact (contact management), from emails to phone calls. It also has basic CRM functionality, like pipeline management, lead management, sales reporting, and analytics.
    • SalesIQ: It provides you with installation codes to be added to your website. This code will track users and provide live chat features to engage with customers. Reps will have access to a dashboard that displays the contact’s info, conversations, and all activities.
    • Desk: Desk enables customer support teams to manage all interactions a customer has had with the company and provide contextual support to customers. You can manage support tickets, emails, phone calls, live chat, and socials directly on the Desk platform.
    • Campaigns: This is a simple email marketing platform. It provides forms to embed on your site, email automation templates, and a dashboard to monitor the performance of your email marketing campaigns.
    • Social: This brings all your company’s social channels into one dashboard. Your team can schedule posts and offer contextual support to customers directly in Zoho, whether the customer is using Facebook, X, or any other social channel.

Ease of use

The UI of the platform is well thought out. Each product looks like a standalone app with its own dashboard and in-app guides. This makes it easy to get started and implement the software. They also have simple getting-started guides for new users but lack detailed troubleshooting guides.

Pricing

Zoho CRM Plus now comes in two editions, Starter and Enterprise, priced per user per month. Zoho’s US pricing page says CRM Plus starts at $20 per user per month.

The Enterprise edition adds more storage, more channels and higher limits than Starter.

Older guides list a single price of $57 per user per month billed annually or $69 billed monthly; that price likely now applies to the Enterprise edition, so confirm the exact figure for your edition on Zoho’s pricing page before you buy.

Along with these plans, there’s a 30-day free trial with no credit card needed. Zoho also says CRM Plus is pay-as-you-go with no long-term contracts, so you can upgrade, downgrade or cancel at any time. That is a great deal given the impressive feature set.

What changed in 2026: The old page said Zoho CRM Plus lacked a varied pricing tier. That is no longer true, because Starter and Enterprise editions now exist.

Zoho CRM Plus vs EngageBay

• • • Zoho offers similar features across its bundle, but it has no free plan for CRM Plus, only a 30-day free trial. EngageBay includes a free plan for small teams.
    • EngageBay’s Live Chat is comparable to Zoho’s SalesIQ, enabling visitor engagement, CRM integration, and chatbot creation.
    • EngageBay excels in lead generation with forms, landing pages, and automation.
    • Zoho’s tools are strong, but EngageBay combines sales automation, workflows, and deal management for seamless deal closure.
    • Both platforms support customer relationships, but EngageBay’s service platform stands out.

Compare Zoho vs EngageBay

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4. Pipedrive vs EngageBay: Comparing deal pipeline management and pricing flexibility

Best for sales-focused teams that prioritize simple pipeline management and deal tracking.

Pipedrive is a sales-oriented CRM. It might not be as broad an EngageBay alternative as HubSpot, but it has powerful sales-focused features and an optional email marketing add-on.

Key features

Pipedrive is designed for salespeople. So, expect to find the basic functionality in a sales CRM. Its feature set is designed to improve reps’ productivity, help them close deals faster, and optimize the sales process.

Here are some of Pipedrive’s features:

• • • Sales CRM: You can customize the pipeline based on your specific sales process, manage leads, and automate mundane tasks.
    • Campaigns: This is their email marketing feature, sold as an add-on. You can build emails from the templates and segment your list to email the right customers with the right message.
    • Lead management: It includes features that’ll help you engage website visitors and nurture them into leads. Such features include Chatbot, Live Chat, Prospector, and web forms, some of which are add-ons.
    • Web analytics: This helps you identify leads engaging with your content and visiting your website. This will help you move your leads down the sales funnel depending on their activities.

Ease of use

Its UI is pretty clean, and since it doesn’t have multiple products like EngageBay or HubSpot, it’s easy to get started. They also have a detailed knowledge base and a learning center to help you with implementation.

Pricing

Here’s an overview of Pipedrive’s pricing plan. All prices are per seat per month:

• • • Lite: $14 billed annually, or $24 billed monthly
    • Growth: $39 billed annually, or $49 billed monthly
    • Premium: $59 billed annually, or $79 billed monthly
    • Ultimate: $79 billed annually, or $99 billed monthly

Here are a few things to note about their pricing:

• • • There is no permanent free plan. You get a 14-day free trial.
    • Pipedrive also sells add-ons such as LeadBooster, Web Visitors, Campaigns, Smart Docs and Projects. They are priced separately, on top of your plan, so your total cost can be higher than the seat price. Check Pipedrive’s pricing page for current add-on prices.
    • The email and automation features you may expect from a CRM start on higher plans, so review the plan comparison before you choose the cheapest tier.

What changed in 2026: Pipedrive’s plans were previously called Essential, Advanced, Professional and Enterprise. They are now Lite, Growth, Premium and Ultimate, at different prices.

Pipedrive vs EngageBay

• • • Pipedrive is a simple sales CRM focused on improving sales productivity.
    • EngageBay offers a more powerful solution with advanced marketing automations, a social suite, web analytics, and site messaging.
    • EngageBay includes a built-in helpdesk and live chat on the same platform as its CRM.
    • Pipedrive sells marketing features such as email campaigns as separate add-ons, while EngageBay includes email marketing in its plans.

Compare Pipedrive vs EngageBay

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5. Freshsales vs EngageBay: Which CRM offers better AI-powered sales insights for growing teams?

Best for small-to-medium businesses seeking affordable CRM with AI-assisted sales tools.

Freshsales is the sales CRM from Freshworks. Freshsales Suite goes further and helps sales and marketing teams close deals faster with a robust sales CRM and nurture customer relationships with email campaigns.

Key features

Freshsales is the sales CRM, while Freshsales Suite adds marketing features on top of it.

Freshsales Suite combines marketing and sales features. You can improve your sales team productivity by using workflows and the sales sequence capability. It has pre-set workflow templates to choose from.

It also has customer journey templates for common tasks. You don’t have to nurture your customers by building a journey map from scratch.

You can customize the pipeline management interface according to your sales process and also create multiple sales pipelines where you can manage multiple sales teams. As you might expect, this is paired with sales forecasting and goal-setting capabilities.

Its reporting function is also flexible to visually present reports that fit your needs. You can build reports from scratch or use the built-in reports for common metrics.

Ease of use

Freshsales Suite’s UI is clean, well-designed, and easy to navigate. If you need help, support is included in all the pricing plans. According to the chat widget, they typically reply within 2 minutes. You can also view help documents directly from the chat widget without leaving the dashboard.

Pricing

Here’s an overview of its pricing plans. All prices are per user per month:

• • • Growth: $9 billed annually, or $11 billed monthly
    • Pro: $39 billed annually, or $47 billed monthly
    • Enterprise: $59 billed annually, or $71 billed monthly

Freshworks has also offered a free plan for small teams (up to 3 users), so check the pricing page to see whether it is available when you sign up. Keep in mind that sales sequences and lead scoring sit on the Pro plan and above, so the $9 Growth plan will not cover every team.

Freshsales Suite vs EngageBay

• • • Freshsales Suite does not include helpdesk software in the same plan. Freshdesk is a separate Freshworks product with its own pricing, while EngageBay includes a helpdesk for context-rich support.
    • EngageBay includes site messaging and a social suite as part of its all-in-one platform.
    • Freshsales Suite focuses on sales with added marketing, while EngageBay covers marketing, sales, and service together.

Compare Freshsales vs EngageBay

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6. Keap vs EngageBay: How do small-business sales automation and client management features differ?

Best for small businesses and solopreneurs wanting integrated CRM, sales automation, and client management.

Keap is an all-in-one sales and marketing platform for small businesses. It’s designed for both growing and established businesses that require advanced features. But as we’ll see, the pricing is higher than most small-business CRMs on this list.

Key features

The main differential feature is the ability to invoice and sell your products using Keap. Its billing software is integrated with the CRM, making it easier to track customer data and even promote repeat purchases with upsells.

It has basic sales automation functions like follow-up automation and lead capture. With its marketing automation, you could create sequence campaigns to nurture leads and move them to the sales pipeline once they meet your lead scoring criteria.

Ease of use

Keap is not so easy to use or implement. According to G2, It scores a mere 7.2 for ease of use when the industry average is 8.6 while 6.6 for ease of setup when the industry average is  8.4. 

Here’s how Zach sums it up:

“It is not very user-friendly, it feels outdated and the automations are very difficult and clunky to understand. The learning curve for new employees [has] been very slow.”

Pricing

Keap now sells two main plans, Pro and Max, with a legacy Max Classic plan for older accounts. Pricing depends on the number of contacts and users:

• • • Pro: starts at about $249 per month billed annually ($299 billed monthly) for 1,500 contacts and 2 users.
    • Max: adds features such as advanced reporting and lead scoring, and costs more. Check Keap’s pricing calculator for the exact price for your team.
    • Extra users: $29 per month each.
    • Free trial: 14 days.

Prices rise as your contact count grows, so use Keap’s pricing calculator with your real list size. 

Keap vs EngageBay

• • • Keap offers basic sales and marketing automation, while EngageBay provides a more robust feature set.
    • EngageBay includes helpdesk features like live chat and a ticketing system in the same platform as its CRM.
    • Keap’s focus is invoicing and client management for small service businesses, so it suits coaches and solo operators best.

Compare Keap vs EngageBay

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7. Insightly vs EngageBay: Project-ready CRM or integrated workflow tool — which is better for mid-size teams?

Best for teams that value project management alongside CRM and workflow automation.

Insightly is a unified CRM with marketing, sales, and support features designed to help you grow your business. But is it cost-effective, and does it do what it says it does?

Key features

Its marketing automation features help you automate the customer’s journey through the intuitive automation builder. You can design it based on customer activities and take full control of when to send follow-up emails.

You can also route leads to the best-performing rep and design workflows to move deals across the pipeline. One of its best features is its record-linking feature, where reps get a customer’s interaction history with the company by linking records to a contact.

Its service features are basic and ideal for small businesses encountering minimal customer issues. Macros can help service reps’ productivity by using pre-written templates when handling tickets.

Ease of use

Although it has an old UI, its design is usable. Its user interface is straightforward and displays all the necessary features.

Pricing

While it tags itself as a unified CRM, the CRM, marketing platform, and service software are priced as separate apps.

Insightly CRM offers three plans, all priced per user per month and billed annually:

• • • Plus: $29
    • Professional: $49
    • Enterprise: $99

Insightly does not show a month-to-month price on its public pricing page, so the annual price is the one to plan around. Marketing and service apps cost extra.

Insightly vs EngageBay

• • • Insightly prices its apps separately, while EngageBay offers an all-in-one solution.
    • EngageBay’s free plan includes CRM features along with marketing and service tools, which Insightly sells separately.
    • EngageBay provides advanced marketing and sales automation to attract, nurture, and convert leads effectively.

Compare Insightly vs EngageBay

 

Introduction to EngageBay | All-in-One CRM – Marketing, Sales & Support Software

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8. Agile CRM vs EngageBay: Best value CRM comparison for startups and cost-conscious businesses.

Best for startups and small teams looking for budget-friendly CRM with basic automation.

Agile CRM is an all-in-one CRM software with sales, marketing, and support features. But is it just in the name, or does it have all these features?

Key features

This is one of the best EngageBay alternatives on this list. You can customize the sales pipeline according to your sales process, run sales automation to nurture and send follow-up emails, and get a complete view of a customer’s interaction with a single click. Like EngageBay, you can also capture leads directly from LinkedIn with the Lead Prospector.

Its marketing features are as powerful as EngageBay’s. You can use landing pages, web forms, and pop-ups to attract leads. Its marketing automation will score and nurture your leads.

If you have service reps or handle a lot of customer issues, its ticketing system and service workflow will improve your team’s productivity by reducing the time to solve issues.

Ease of use

It’s easy to set up and customize. You can add custom fields and link a deal to a contact with just a click. But one thing that most of its users find hard to understand is its automation tool. It has an old design, and if you haven’t used such an interface before, you might find it hard to use.

Pricing

Here’s an overview of its pricing plans. All paid prices are per user per month:

• • • Free: $0 per month for up to 10 users
    • Starter: $8.99
    • Regular: $29.99
    • Enterprise: $47.99

Higher plans add marketing automation and larger contact limits, so most teams that need more than basic CRM will land on Regular or above. Agile CRM’s own pages now also promote the wider 500apps suite, so check the pricing page for any changes before you sign up.

Agile CRM vs EngageBay

• • • • EngageBay allows you to purchase modules separately, letting you pay only for what you need as your business grows.
      • EngageBay’s UI is clean, modern, and user-friendly, making features like the workflow builder easy to find and use.

Compare Agile CRM vs EngageBay

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9. Salesforce vs EngageBay: Enterprise-grade power vs all-in-one simplicity — a head-to-head.

Best for large enterprises needing highly customizable, scalable CRM with powerful analytics.

Salesforce is a CRM that has a suite of products designed for sales, marketing, eCommerce, service, and IT teams.

Key features

With the Marketing Cloud, you can create personalized campaigns using features such as email marketing, social media marketing, mobile marketing, advertising, and analytics.

If you’re interested in advertising, it offers advanced targeting capabilities that enable you to reach specific customer segments based on their behavior, preferences, and demographics.

Sales Cloud helps manage your sales pipelines, automate various processes, and boosts team productivity. Teams can collaborate in real-time by sharing insights and data.

Salesforce Flow handles automation such as updating records, creating tasks, sending emails, and applying conditional logic in complex workflows.

Ease of use

While feature-packed, Salesforce is one of the most difficult CRMs to use. This can be confirmed by Animesh Agarwal, one of its customers, who says: 

“There is a learning curve involved in using Salesforce’s sales cloud. New reps or sales ops guys can’t instantly start taking advantage of this wonderful platform for the same reason. The learning curve is even steeper due to a lack of learning resources (Trailhead only covers the basics).”

Tyler Hyacinth also says:

“There are a lot of bells and whistles that you can get lost in if you’re not careful. They are helpful to some extent, but sometimes they can stop you from accessing what you need or send you down a rabbit hole.”

Pricing

Let’s take a look at Salesforce’s small business CRM pricing. All prices are per user per month:

• • • Starter Suite: $25. Salesforce lists this plan as available with monthly or annual billing.
    • Pro Suite: $100, billed annually. Salesforce says an annual contract is required.
    • Sales Professional and Service Professional: still sold as separate options for teams that only need one cloud. Check Salesforce’s pricing page for the current per-user price.
    • Marketing Cloud Account Engagement: priced separately from the CRM plans. Ask Salesforce for a quote based on your contact count.

Salesforce also offers a free trial. Its Pro Suite page advertises a 30-day free trial with no credit card required.

What changed in 2026: Salesforce now leads its small business range with Starter Suite and Pro Suite. 

Salesforce vs EngageBay

Both platforms are CRMs but differ in key areas such as:

• • • Salesforce is built for medium to large businesses and its higher plans carry a higher price per user. EngageBay is priced for small businesses and has the key features for a sales team to function effectively.
    • Salesforce is a robust platform that requires a certain level of expertise to navigate and use effectively. It has a steeper learning curve, and new users may find it overwhelming. EngageBay, on the other hand, is designed to be more user-friendly and accessible, with a simple and intuitive interface.

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10. Adobe Marketo vs EngageBay: Marketing automation depth for B2B — how does EngageBay compare?

Best for enterprise marketers focused on sophisticated B2B marketing automation.

Adobe Marketo Engage is a marketing automation platform that’s designed to cover the entire customer journey.

Key features

Adobe Marketo automates email campaigns, lead nurturing, and social media marketing. One standout feature is the AI-assisted automation, which helps you create in-depth profiles of your target audience and identify new prospects and audiences.

Marketo also uses AI to identify potential customers for the marketing team to contact for their ABM campaigns. It integrates with your CRM to make the most use of its marketing automation in your ABM strategy.

Ease of use

Marketo is more like Salesforce in terms of ease of use. It’s difficult to configure and use, and some G2 reviewers describe a long learning curve.

Here is how Robyn Hatfield sums it up: 

“Doing simple things in Marketo like sending an email takes longer. This software is designed for Enterprise and designed to be much more than an email sender.Because of the complexities and the ability to scale, Marketo’s learning curve is long.”

Pricing

It has four packages, which depend on the features available in each one:

• • • Growth
    • Select
    • Prime
    • Ultimate

Adobe does not publish prices for Marketo, so you have to request a quote. Pricing depends on the size of your marketing database, and add-ons can raise the total. That makes it hard to compare against the fixed prices on this list, so budget for a sales conversation early.

Marketo vs EngageBay

• • • EngageBay is designed for small businesses, startups, and freelancers, offering an all-in-one solution for sales, marketing, and service.
    • Marketo is better suited for large businesses and enterprises, focusing on advanced marketing automation.

Engagebay Tutorial For Beginners | How To Use Engagebay

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11. Constant Contact vs EngageBay: Email-first CRM vs all-in-one — which suits small businesses better?

Best for small businesses and nonprofits that emphasize email marketing with CRM basics.

Constant Contact is an email marketing platform for small businesses.

It offers additional features such as social media marketing, SMS marketing, and marketing automation.

Product Capabilities

The email marketing platform handles the basics well. You can save time designing an email by choosing a style that suits your brand from the list of templates. The drag-and-drop feature also makes it easier to design your emails from scratch.

One standout feature is the AI, which lets you create emails by feeding it a few keywords. It will create a couple of content options to choose from and generate subject lines based on the content.

Its marketing automation saves you time by letting you create an automation tree that delivers the right message to the right person at the right time. You can start from scratch or select from the list of automation templates.

Ease of use

Constant Contact is fairly easy to use. The knowledge base and live chat support are also helpful when you need support.

Pricing

It has three pricing plans. The prices below are for 500 contacts on monthly billing:

• • • Lite plan: starting at $12/month. Includes basic email marketing features.
    • Standard plan: starting at $35/month. Includes segmentation tools, AI, and automation.
    • Premium plan: starting at $80/month. Includes advanced email marketing features, advanced segmentation, SEO, and custom automations.

Constant Contact prices by number of contacts, so the cost rises as your list grows. Paying 12 months upfront saves up to 15%. There is no permanent free plan, but you can start with a free trial.

Constant Contact vs EngageBay

• • • EngageBay offers a comprehensive suite of features, including CRM, sales, and service tools, in one platform.
    • EngageBay’s all-in-one platform eliminates the need for multiple tools, offering marketing automation, sales automation, and customer support features in a single solution, enhancing efficiency and cost-effectiveness.
    • EngageBay includes a free CRM system, enabling seamless integration between marketing and sales efforts, whereas Constant Contact focuses primarily on email marketing.

Read all about Helpdesk & Ticketing system here 

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12. Apptivo vs EngageBay: Modular business apps and CRM — how do they differ in functionality?

Best for SMBs looking for a modular CRM plus integrated business apps (invoicing, projects).

Apptivo is a CRM that helps businesses of all sizes manage their sales, marketing, and customer support operations from one integrated platform.

Product Capabilities

It offers analytics capabilities that can help you understand your sales funnel effectiveness and customer engagement levels, and make better-informed company decisions.

The software has several features, such as managing customer contact information, organizing contacts into groups, and tracking interactions with your business.

It also provides fast and efficient customer support by managing all inquiries from a single dashboard, creating support tickets, and assigning them to team members for fast resolution. Additionally, it helps manage projects from start to finish, create and send professional invoices, track payments, and send payment reminders to ensure timely payment.

Ease of use

Its UI is simple and easy to navigate, though some users find setup takes time because of its many apps.

Pricing

It has four pricing plans. Prices are per user per month:

• • • Lite: $15 billed annually ($20 billed monthly). Suitable for small teams that don’t need advanced automation and sales features.
    • Premium: $25 billed annually ($30 billed monthly). It’s suitable for growing teams that need basic automation and project management.
    • Ultimate: $40 billed annually ($50 billed monthly). Suitable for teams that need advanced automation features, more integrations, and more security options.
    • Enterprise: Custom pricing.

A free trial is available.

Apptivo vs EngageBay

• • • Apptivo can be a budget-friendly alternative to EngageBay, but it offers basic automation, email marketing, and CRM.
    • EngageBay offers advanced automation features that may surpass those of Apptivo.
    • EngageBay is designed to be easy to use, set up, and administer.

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13. Kit (ConvertKit) vs EngageBay: Creator-focused email + CRM vs full-stack CRM — which fits your needs?

Best for creators and solopreneurs who want simple email marketing with subscriber-focused CRM tools.

Kit (formerly ConvertKit) is a marketing automation software that helps creators and entrepreneurs grow their audience and convert subscribers into paying customers.

Product Capabilities

The platform provides tools for creating and sending email newsletters, building email lists, and automating email sequences.

Kit also offers features such as customizable opt-in forms, landing pages, and a visual automation builder that allows users to create complex email sequences without coding, making it one of the best CRM software for content creators.

Kit’s features are geared towards helping content creators grow their audiences and engage with their followers through email marketing.

With its user-friendly design and powerful automation capabilities, Kit is a popular choice for bloggers, podcasters, and other content creators looking to build their email lists and reach their audience more effectively.

Ease of use

One of Kit’s key strengths is its focus on simplicity and ease of use. The platform is designed to be intuitive and user-friendly, even for users who may not have technical or marketing expertise.

Pricing

You can choose from three plans: Newsletter, Creator, or Creator Pro. Paid plans are priced by the number of subscribers, and the prices below are for 1,000 subscribers.

• • • Newsletter: Free, for up to 10,000 subscribers
    • Creator: from $39 per month, or $33 per month billed annually
    • Creator Pro: from $79 per month, or $66 per month billed annually. Unlocks all premium features.

There is a 14-day free trial of the paid plans. Prices rise as your list grows.

What changed in 2026: Kit raised its paid prices in late 2025. Older guides that show Creator at $15 or $25 and Creator Pro at $29 or $50 are out of date. The base tier is now 1,000 subscribers instead of 300.

Get a handle on Kit’s pricing with our detailed breakdown, and find the perfect plan or solution for your small business.

Kit vs EngageBay

• • • Kit is built around subscribers and email, while EngageBay adds a full CRM, helpdesk, and live chat on the same platform.
    • Kit suits creators who mainly send newsletters. EngageBay suits teams that also need to manage deals, support tickets, and multi-step sales follow-up.

Compare Kit vs EngageBay

Finally, Which CRM Software is the Best EngageBay Alternative?

The best EngageBay alternative depends on your team size, budget and priorities. As we’ve seen, EngageBay combines marketing, sales, and customer service in one platform and includes a free plan, while many alternatives here charge separately for parts of that stack. Also, the cost of switching to new software makes the learning curve for employees even steeper.

Here is a simple way to narrow it down:

• • • Solo creators and newsletter writers: Kit or Constant Contact.
    • Small sales teams that want a simple pipeline: Pipedrive, Freshsales or Agile CRM.
    • Growing teams that need marketing, sales and service together: HubSpot, Zoho CRM Plus or ActiveCampaign, keeping in mind how each vendor’s price climbs as you add features.
    • Enterprises with dedicated admins: Salesforce or Adobe Marketo.

While tools like Zoho CRM Plus and Pipedrive cater to specific needs, EngageBay combines marketing, sales, and customer support into a unified platform. With EngageBay, you don’t just save money — you gain a partner dedicated to growing your business.

Want to give EngageBay a try again? Sign up for free or book a demo with our experts.