8 Affordable (Paid) CRM Software for Nonprofits

In a recent post, I shared the top free nonprofit CRM software options on the market. These options are fantastic for new nonprofit organizations still gaining their financial footing.

As your nonprofit organization grows, you will want a Customer Relationship Management (CRM) solution that does more, as these free tools have limited features. That’s why I’m back with more.

In this blog post, I’ll review eight affordable paid CRM software for nonprofits with tools like donor management, fundraising, payments, and more.

You can compare these options to the free ones to determine the right fit for your organization.

8 Amazing CRM Software for Nonprofits

Here’s a table comparing our handpicked selection of paid nonprofit CRM software:

Let’s get started!

1. EngageBay

EngageBay is an all-in-one marketing, sales, and customer support software for small businesses, startups, and nonprofits.

While the free version has a suite of useful features, the Pro plans are affordable and offer powerful features, including unlimited contacts. 

Features

• Marketing automation: EngageBay’s multistep visual automation builder can help you automate fundraising campaigns, collect donor information, and personalize emails. 
• Landing pages: You can build your own landing pages using the drag-and-drop builder or choose from dozens of beautiful landing page templates. 
• Email templates: EngageBay offers hundreds of email templates for all occasions. Just choose one and modify it as needed. 
• Segmentation and personalization: EngageBay lets you segment your donors based on various factors. Create smart lists that automatically segment your donors and customers based on criteria and predictive scoring. You can then personalize your campaigns accordingly. 
• A/B testing: EngageBay lets you split-test every single element of your landing pages and email campaigns with ease so that you can choose the variant that gets you the most conversions. 
• Dashboards: EngageBay’s visually stunning dashboards, paired with insightful metrics and KPIs, let you gauge the performance of your campaigns from a single window. 
• Project management: EngageBay offers a Kanban-board-style task and project management tool to help you keep track of multiple projects and focus on the most important ones. Quickly drag and drop various tasks, assign them to the right person, and set up reminders.

Pricing

EngageBay offers three paid plans and one free plan. Pricing for paid plans: 

• Basic: Starts at $14.99/month
• Growth: Starts at $64.99/month
• Pro: Starts at $119.99/month (unlimited contacts)

EngageBay user ratings

• G2: 4.6/5
• Capterra: 4.7/5

2. Aplos

The nonprofit tool Aplos has the CRM features you need to drive donor engagement. Its fund accounting is its starring feature, and rightfully so, as it will help you manage your money in those critical early days.

Features

• Website builder: Get online with Aplos, which will help you build your first or latest website. Better yet, the website builder is available for free.
• Event registration: The next time you have a gala or fundraiser event, you’ll find it easier to manage all attendees. Aplos oversees invitations, ticket sales, and registrations. You can automate attendant participation and create custom registration forms.
• Membership management: Build custom lists and membership directories within this nonprofit CRM software, including secure member portals for your board, volunteer, or committees. You can set up meetings within the membership management portal.
• Fund accounting: Manage funds as they come in, even from special programs and grants, creating custom account charts based on the income source you want to track.
• People management: Build detailed accounts within the nonprofit CRM, which condenses info into a single database so you can get to know your donors. Use smart segmentation and build custom contact lists.
• Marketing: Spread the word about your nonprofit within Aplos, which has a dedicated marketing feature. You can create mail-merge emails and campaign letters, send bulk messages, issue donor statements and acknowledgment letters, and customize any email templates or donation letters.
• Reporting: Track the metrics that matter to your nonprofit using Aplos’s analytics and reporting. You can produce over 50 custom accounting and financial reports, from income statements to grant reports, budget reports, and balance sheets.

Pricing

Get started with Aplos’s CRM by selecting from one of three plans.

The Lite plan costs $79 per month and includes event registration, fund accounting, CRM, donation management and tracking, contribution statements, online giving widgets and forms, and financial reporting.

For $99 a month, the Core plan has more integrations, pledge tracking, recurring transactions, accounts payable and receivable, and budgeting.

The Advanced plan with custom pricing adds expense and income allocations, fixed asset tracking, and department reporting and budgeting.

Aplos user ratings

• G2: 4.6/5
• Capterra: 4.5/5

Read also: Nonprofits CRM – Using Your CRM for Fundraising and More

3. Agile CRM

Although not targeted at nonprofits, Agile CRM has a premise anyone can get behind.

This tool will help you “sell and market like the Fortune 500,” it says, between its customer service, marketing automation, and sales tools, making it one of the best nonprofit CRM software. It’s also quite affordable.

Features

• Marketing automation: Automate more of your day-to-day marketing tasks to put more focus on increasing and retaining your donors. Let Agile take care of the rest.
• Email marketing and tracking: Increase your email open and click-through rates with Agile’s suite of email marketing features. You can use analytics, automation, split testing, personalization, and newsletters. Receive notifications the moment your message is read.
• Web engagement: Build better web engagement using Agile’s surveys, coupons, signup forms, and pop-ups. Customize any form as needed.
• 360-degree contact view: Get to know your donors on a deeper level with the 360-degree view. Monitor their website activity, social media presence, call notes, email records, and other conversations to determine the next steps.
• Events: Take your events further with Agile’s events feature. You can make events for almost anything, such as meetings or demonstrations. Combine the power of automation with event tracking for more results.
• Calendar: The real-time calendar in this nonprofit CRM software helps you see what’s on your daily to-do list. Track meetings and appointments, schedule meetings with new donors or team members, and sync Agile with Google Calendar.
• Project management: Build out projects using simple drag-and-drop features within Agile CRM, then assign your tasks using filters you set up. You can add tasks anytime and check their status.
• Reporting: Gain valuable insights into the sales and marketing elements of your nonprofit, gleaning revenue, donor retention, conversions, and more.

Pricing

Agile CRM, like EngageBay, does offer a free plan, but it’s limited to only 10 users, while EngageBay allows 15 users. Among the paid plans, Agile CRM’s Starter plan begins at $8.99, the Regular plan is priced at $29.99, and the Enterprise plan is $47.99 monthly.

Agile CRM user ratings

• G2: 4/5
• Capterra: 4.1/5

4. Spotler CRM

The tool formerly known as Really Simple Systems CRM is now Spotler CRM.

It promises the same level of service and a simple-to-use interface but with a new name. Spotler is another product that, although not made specifically for nonprofits, is jam-packed with enough sales and marketing tools to help your organization excel.

Features

• Contact management: Get to know your contacts using Spotler. The 360-degree customer view helps you organize your donor data. Manage meetings and calls so you know when to follow up, record more interactions, integrate with email, import your documents, add Google Maps geolocations for finding related accounts, and access the data insights you need using advanced searching within the CRM.
• Workflow automation: Get more done with the power of automation. The workflow automation tool within Spotler lets you create and assign tasks, do lead scoring, and receive alerts based on triggers.
• Calendars, events, and tasks: Also making it easier to manage your day-to-day nonprofit business are features like tasks, events, and calendars. Having access to everything on one platform makes operations more seamless.
• Web forms: Create high-converting web forms within Spotler using a drag-and-drop tool. When you get leads, they go to the CRM automatically. You can then create tasks for the rest of your team to capitalize on the lead flow.
• Marketing automation: If you don’t have enough time to handle marketing tasks, you don’t necessarily need it. Spotler offers marketing automation for building marketing consent web forms, drip campaigns, email sending, and web forms. You can also use automation to score leads.
• Email marketing: Connect more effectively with email marketing campaigns in Spotler. You can add personalization based on nonprofit CRM donor data, use the drag-and-drop email builder, add links and documents, and schedule your emails.
• Reporting: The CRM reporting Spotler offers uses a List Report Writer and Forecast Report Writer to provide deeper insights into your nonprofit.

Pricing

Spotler CRM offers a 14-day free trial. Then, you can choose from the Professional plan for $43 a month per user or the Enterprise plan for $63 a month per user.

You can also try Spotler’s add-ons. The Service Desk costs $64 a month on the Enterprise plan, the Advanced Marketing plan is the same price, and the Simple Marketing plan costs $30 a month if on the Enterprise plan.

Spotler CRM user ratings

• G2: 4.4/5
• Capterra: 4.5/5

Read also: Marketing Automation for Nonprofits: How to Scale Impact

5. OnePageCRM

OnePageCRM is known for its streamlined, simplified approach to CRM.

Even though using nonprofit CRM software can be complicated, this tool strips back the layers and allows you to get more done without stress. It also integrates with Mailchimp, Wufoo, Unbounce, Xero, QuickBooks, Gmail, Outlook, ActiveCampaign, Skype, and more.

Features

• Automation: Make those daily tasks disappear with automated workflows from OnePageCRM. You create the automation workflows, putting this tool to work for you for donor relations management, online fundraising, and more.
• Email marketing: Grow your email list and retain more donors with OnePageCRM. You can sync your email inbox to the CRM to filter incoming messages and create a connected email address to inspire trust. Bulk emailing with personalization should elevate your open rates.
• Contact management: Your contacts are everything in the nonprofit sphere, which is why OnePageCRM’s contact management is so handy. You can put all information on your donors into their account, including notes, calls, deals, and email exchanges.
• Follow-ups: Don’t miss out on a potential donation because you forgot to follow up or did so too late. You can count on this fundraising software for reminders when a follow-up is warranted, and it lets you automate emails.
• Reporting: Use CRM reporting to drive more decisions. The CRM Dashboard within this nonprofit CRM software lets you review deals lost, sales activity, new deals, revenue, and more. You can also check the Activity Tab for real-time updates on how your campaign is progressing.

Pricing

The costs of OnePageCRM are reasonable, with prices starting at $9.95 per user per month.

OnePage CRM user ratings

• G2: 4.6/5
• Capterra: 4.8/5

6. Raynet CRM

Improve your customer relationships using Raynet CRM, a nonprofit-friendly software and donor management platform that’s won acclaim for its great features and user-friendly interface.

Features

• CRM on the go: Your nonprofit career can take you places. Be ready for all your adventures with Raynet on the go. You can track donor data, deals in progress, and monthly revenue from your smartphone.
• Document management: Keep all your donor documents in one spot with Raynet. You can search documents, organize them, add comments, and share them with relevant users.
• Email assistant: Use Raynet CRM to send emails, sit back, and watch automation do the hard work for you. Raynet will determine the appropriate deal, contact, and project to ensure the emails reach the right parties.
• Calendaring: Build your calendar, then share it with colleagues. The fundraising CRM software has a calendar feature compatible with Apple, Android, and Windows devices, including mobile devices.
• Contact database: Build full records of your donors within the contact database. It includes customer relationship history (and notes, emails, and documents) and a contact database for easily tracking down what you need on a donor when you need it.
• Reporting: The reports and reviews offer comprehensive data on performance and other KPIs.

Pricing

Raynet has one pricing plan for $25 a user per month. Before you begin paying, you can try Raynet for free for 30 days.

Raynet CRM user ratings

• G2: 4.7/5
• Capterra: 4.8/5

Read also: Nonprofit Email Marketing: Tips, Tools, and Best Practices

7. vCita

An all-in-one CRM for businesses (and nonprofit organizations) eager to grow, vCita has more CRM features, from tracking time to billing and client management.

Better yet, this CRM solution integrates with all your favorites, including Weebly, PayPal, Square, Zapier, Google, WordPress, Zoom, QuickBooks, Stripe, Facebook, and Constant Contact.

Features

• Lead collection: Gather more leads and discover new donors through VCita’s CRM. Conversion tools will help you hang onto donors for longer.
• Easier payments: Make getting paid the least stressful part of your day with this donor management solution. Create branded invoices or billing workflows, personalizing them your way. Then, automate payment collections and reminders.
• Task automation: Reduce the administrative tasks on your plate with CRM automation. You can automate client management tasks and appointment scheduling, to name a few.
• Email marketing: Build a comprehensive email campaign within VCita, tracking it from beginning to end to increase signups and build better engagement.
• Scheduling: Always keep a busy calendar using the meeting scheduler. Choose from several meetings, including face-to-face, via conference call, or over Zoom to tackle online fundraising.
• Client management: Keep your contacts where you can see them using VCita. Label leads and donors and review their conversations, documents, invoices, payments, and appointments. You can even assign donors to other members of your nonprofit team, enhancing productivity and improving fundraising efforts.

Pricing

VCita varies its pricing depending on the size of your team, with pricing available from one to 20 team members. If you have five to 10 employees, the Business plan costs $129 a month, and the Platinum plan costs $179 monthly.

The Platinum plan packs on the features, including automated reminders, automated billing, email campaign receipts, automated campaigns, business performance reports, business calendars, online scheduling, payment integrations, client management, roles and permissions, and assignment rules.

vCita user ratings

• G2: 4.5/5
• Capterra: 4.5/5

Read also: The Strategies & Tools Guide To Email Marketing for Nonprofits

8. Neon One

Built for organizations like yours, Neon One is a nonprofit CRM software and donor management platform that can help you fundraise, manage events, and oversee your operations.

Features

• Website builder: Gain more traffic with a well-designed website and landing pages through Neon One. Remember that its website service costs more than the standard pricing plans.
• Program management: Neon’s cloud-based program management tool is a secure platform for reporting and tracking your clients.
• Fundraising: Between Neon Fundraise and Neon Giving Days, you can bolster support and increase the amount of donations you get.
• Events management: Don’t let events give you unnecessary grief. This nonprofit CRM supports many events your nonprofit might be involved in, facilitating event planning.
• Supporter management: The supporter management features within Neon’s CRM include payment reconciliation, donation processing and tracking, and a log of past donor records. You can also initiate communication with your donors within the CRM.
• Automation: Save more time using automation tools. Configure the workflow, then watch it work without your manual involvement. Neon has smart deduplication to prevent double workflows.
• Reporting: The Neon dashboard includes an engagement timeline, radius search, and reporting. Build your own reports or select from more than 40 pre-built reporting layouts.

Pricing

Select from one of three pricing plans when using Neon One CRM. The Essentials plan for nonprofits or businesses with under $1 million in total revenue costs $99 monthly. It includes one active workflow, prospecting and activity tracking, peer-to-peer fundraising, and donor management within its nonprofit CRM.

The Impact plan for nonprofits with a total revenue of at least $5 million costs $199 a month. It adds 15 workflows, open API, events management, volunteer management, and QuickBooks integration.

For $399 per month, the Empower plan is for nonprofits making over $5 million. You can use all the features in Neon One, including exclusives like unlimited active workflows, radius search, phone support, and live chat.

Neon One user ratings

• G2: 4.3/5
• Capterra: 4.4/5

Read also: Free CRM Software for Nonprofits to Get More Signups

Bottom Line

With so many exceptional nonprofit CRM software options and tools to kickstart your nonprofit’s success, growth is sure to follow. Along the way, you’ll save time by automating tasks, strengthening donor relationships, and bringing new donors into the fold!

Sign up for EngageBay or book a demo with our experts.