If you’re not enthralled with Vtiger’s interface or functionality, perhaps you should consider another CRM solution. There’s a whole lot of options out there, and all that research can get a bit overwhelming.
To expedite your decision-making, we’ve put together a neat list of the top Vtiger alternatives:
- EngageBay
- Salesforce
- Zoho
- HubSpot CRM
- Pipedrive
- Insightly
- Microsoft Dynamics 365 Sales
- Freshsales
- Nimble
- Agile CRM
- Apptivo
- SuiteCRM
- SugarCRM Community Edition
- EspoCRM
Whether you’re in the market for another open-source CRM software like Vtiger, or you want a commercial solution like Salesforce and HubSpot, we’ve got you covered.
Table of Contents
What Is Vtiger?
Vtiger is an open-source, all-in-one CRM for support, sales, and marketing teams. It’s scalable, AI-driven, and secure.
The flexible pricing increases as your business grows, and the 360-degree customer data will help you understand and market/sell to your audience more effectively.
Vtiger features
The CRM features Vtiger offers in its Vtiger One CRM make it a solid solution for startups and businesses on a budget. Let’s review the primary features.
360-degree customer views
Vtiger paints the full picture of your customer, including their needs, interests, and pain points, so your sales and marketing teams can create customized campaigns. You can review this historical data at any point and add to it.
Deal management
When sales deals arise, are you ready to capitalize? You will be with Vtiger. The suite of deal management features within this CRM is designed to make your ongoing deals more successful.
For instance, you can gauge which deals are worthwhile with Deal Health, track ongoing and closed deals in the Deal Room, and gauge the steps your customers take to reach a buying decision with Deal Journeys.
Notifications and alerts
Vtiger doesn’t let you miss a thing, whether it’s an upcoming lucrative deal or a looming deadline. You can receive real-time notifications and alerts on any event you deem worth your time.
Marketing automation
Automation is a big selling point of CRM software, so it’s unsurprising that Vtiger offers it. The marketing automation within Vtiger includes lead capturing, lead segmentation, email sending and drip campaigns, campaign profitability gauging, and campaign performance tracking.
Sales management
The sales tools within Vtiger don’t stop there! You can use this CRM to track services and inventory levels, invoice and create quotes, and sync with your favorite software, including Xero and QuickBooks.
Sales funnel management
Build a sales funnel Vtiger-style! You can create several pipelines to represent your customer journey and sales stages.
Detailed analytics
How do you know if your sales are on the upswing? What about how well your marketing campaign did? Vtiger will let you know with its richly detailed analytics. You can use this data to guide your future campaigns.
Sales forecasting
Speaking of success, another way to ensure it when using Vtiger is to implement this CRM’s sales forecasting feature. Vtiger will use your historical sales data to make pre-built forecasts. It even builds out forecasting scenarios and deal amounts.
Mobile app
If you don’t want to let your CRM sleep for a minute, you don’t have to when using Vtiger. Its free mobile app lets you track ongoing deals and customer progress on your Android or Apple device.
Integrations
Vtiger’s CRM naturally slots into many tools and solutions your small business relies on, including Zapier, Gmail, Mailchimp, Microsoft Teams, WhatsApp, Google Workspace, DocuSign, Office 365, QuickBooks, Xero, and Twilio.
Vtiger pricing
Vtiger has five pricing plans:
- One Pilot: $0/month for 3,000 records, lists and segmentation, autoresponders, 1,000 emails per month, tasks and milestones, and more.
- One Growth: $12/month for lead management, email tracking, multiple pipelines, deal playbooks, campaigns, 5,000 emails/month, and more.
- One Professional: $30/month for contact engagement, internal ticketing system, work order management, automated time tracking, project templates, and more.
- One Enterprise: $42/month for salesforce automation, sales forecasting, predictive AI, 20,000 email/month, sales insights, and live web chat.
- One AI: $50/month for predictive AI, generative AI, AI prompt builder, AI chatbots, and more.
Vtiger Pros & Cons
Vtiger is an advantageous CRM choice for many businesses, but it might not suit you, and that’s fine. This section will review the pros and cons of this software so you can rightfully decide whether you need an alternative.
Pros
- Marketing and sales-focused CRM
- Affordable pricing to start
- Alerts to push sales deals along
- Excellent support
- Takes notes, which is helpful when your hands are tied
- Handy for small businesses
Cons
- Pricing can get expensive if you add enough users
- Not conducive to using multiple sales pipelines
- Can create a lot of open pages
- The navigation could be better
Why Do People Look for Vtiger Alternatives?
While different users have faced various issues, we’ve compiled the most common ones.
A complex CRM
Many users find Vtiger’s interface less intuitive and complicated, with a few complaining about performance issues.
A user notes:
GUI looks somewhat outdated and is not intuitive. Translations are there, but of bad quality. Upgrade is difficult for non-techies.
Performance
Many users have faced performance and customization issues, adding that the platform is not as ‘nimble’ as they’d like it to be (especially for small businesses without the technical know-how). Here’s what a verified user had to say about Vtiger:
It takes forever to customize. And lots of literature to read just to do one thing. It is worth it once the tool is up and running, though. But as it gets bigger, the system does not “flush” old data, so backups need to be supervised and old and useless data should be manually flushed or deleted. I personally would search for another app before agreeing on using this one. But, if the company is big, this is probably the one to use.
Top Vtiger Alternatives to Rev Up Your Business Growth
Variety is the spice of life, so let’s look at some alternatives to Vtiger that might be more fitting to your small business.
Here’s a table comparing the top Vtiger alternatives to help you make an informed decision:
| Vtiger alternatives | Starting price | Free plan | Key feature |
G2 rating |
| EngageBay | $11.04/month | Yes | 360-degree customer views | 4.6/5 |
| Salesforce | $14/month | No | Einstein GPT | 4.2/5 |
| Zoho | $20/month | No | Canvas Design Studio | 4.0/5 |
| HubSpot CRM | $15/month | Yes | Lead tracking and management | 4.4/5 |
| Pipedrive | $12/month | No | Visual sales pipeline | 4.3/5 |
| Insightly | $29/month | No | Customizable CRM | 4.2/5 |
| Microsoft Dynamics 365 Sales | $65/month | No | Relationship intelligence | 4.1/5 |
| Freshsales | $9/month | Yes | IntelliAssign for auto-routing | 4.5/5 |
| Nimble | $24.90/month | No | Social profile enrichment | 4.5/5 |
| Agile CRM | $8.99/month | Yes | 360-degree contact views | 4.0/5 |
| Apptivo | $15/month | No | Salesforce automation | 4.5/5 |
| SuiteCRM | $0 | Yes | Open-source flexibility | 4.2/5 |
| SugarCRM Community Edition | $0 | Yes | Automated workflows | 3.8/5 |
| EspoCRM | $15/month | Yes | Self-hosted and open-source | 4.6/5 |
Commercial CRM Alternatives to Vtiger
If you aren’t as hung up about Vtiger being an open-source CRM, the following extensive collection of commercial software surely has your next CRM solution.
1. EngageBay
With EngageBay, an all-in-one CRM and marketing automation software designed for small businesses, thousands of solopreneurs report bottom-line growth. Unifying your service, sales, and marketing teams has never been simpler.
The CRM & Sales Bay has all the tools your business needs, from lead scoring to 360-degree customer views, CRM telephony, deal management, and more.
Advantages
- Free CRM so your small business can begin managing your contacts even on a shoestring budget
- Top-notch customer support for easy implementation
- Very affordable paid plans if you decide to upgrade
- Sales and marketing automation for simplifying your workflow
- Build high-quality forms and landing pages
- Segment your audience and send them tailored, automated email content
- Custom reporting and web analytics set you up for future successes
EngageBay Pricing
Get eight percent off the annual plan and 15 percent off the biennial plan when you choose EngageBay’s CRM & Sales Bay.
The pricing is as follows when you pay for annual billing:
- Free: $0 per user per month with robust features like 360-degree contact view, G Suite integration, appointment scheduling, email tracking, and deals
- Basic: $11.04 per user per month, featuring predictive lead scoring, third-party integrations, multiple deal tracks, and a tag manager
- Growth: $42.49 per user per month with an email scheduler, sales automation, and leaderboards
- Pro: $67.99 per user per month, featuring call scripts, an autodialer, custom reporting, call records, and role management
EngageBay will help you migrate from Vtiger for free, so why not give it a try?
2. Salesforce
Salesforce has much better name recognition and acclaim than Vtiger, but that’s not the only reason to switch. This cloud CRM solution utilizes Einstein GPT, an AI tool that can make every user a lot more productive.
As the industry leader, Salesforce is an obvious alternative to Vtiger and any CRM software out there.
Advantages
- Cloud-based to unify data across teams seamlessly
- An integrated design to make managing tasks easier
- Einstein GPT will save you time in your day-to-day tasks
- Designed for many industries, from healthcare to finance, manufacturing, and retail
Salesforce Pricing
Salesforce has a small business CRM pricing plan that’s perfect for startups. Let’s take a closer look at what’s included.
- Starter: $25 per user per month with annual billing
- Sales Professional: $75 per user per month
- Service Professional: $75 per user per month
- Marketing Cloud Account Engagement: $1,250 per month up to 10,000 contacts
3. Zoho
Zoho CRM has a smoother interface and simpler pricing when compared to Vtiger, which gives you a reason to check it out. Automate your sales and marketing tasks, use PathFinder to understand your customer’s journey, and predict sales within this CRM suite.
Advantages
- The Canvas Design Studio allows you to build the appealing CRM of your dreams, something Vtiger is sorely lacking
- Create a workable sales pipeline with Journey Builder, which should guide leads and customers along a desired path
- Customize many elements of the CRM, from user fields to sub-forms, filters, validation rules, conditions, fields, and more
- Contact customers how they prefer with omnichannel outreach like live chat, web forms, SMS, social media, and telephony
Zoho Pricing
Could Zoho be the right CRM for you? Let’s review its pricing when you select annual billing (and save up to 34 percent).
- Standard: $14 per user per month
- Professional: $23 per user per month
- Enterprise: $40 per user per month
- Ultimate: $52 per user per month
Zoho offers free trials of its CRM plans, where you can try features like scoring rules, multiple pipelines, advanced filters, and basic modules.
4. HubSpot CRM
HubSpot isn’t exactly synonymous with low costs, but its CRM is free. As it it, HubSpot is among the most popular CRM software out there, so it makes sense to recommend it among Vtiger alternatives.
This cloud solution is built for customer service teams, sales leaders, operations managers, and marketers too.
Advantages
- Lead tracking and management helps you understand where your leads come from and better manage them to find ways to maintain an influx
- Forecast your small business revenue with the deal pipeline feature, and automate sales templates and playbooks
- You’re not capped by data or users, and you get up to a million contacts (these aren’t marketing contacts, though)
- Gain actionable insights through the customizable dashboard
HubSpot CRM Pricing
As mentioned, you won’t pay a penny to use HubSpot’s CRM. However, if you want more than the features it contains, you must choose one of two paid plans in the CRM Suite.
- Starter: $15/month for 1,000 contacts
- Professional: $800/month for 2,000 contacts
- Enterprise: $3,600/month for 10,000 contacts and 10 users
You get up to 10 paid users and 10,000 marketing contacts if you choose the Enterprise plan.
5. Pipedrive
Pipedrive is also among the most loved commercial CRM software, so it can be a good alternative to Vtiger depending on your business needs.
Highly rated for its ease of use, Pipedrive is easy to set up and offers all the key CRM features, like a visual sales pipeline, contact history, revenue forecasting, and lead segmenting.
Advantages
- Stay on top of tasks with activity reminders so your sales team can follow up with leads and close more deals
- Customize your sales pipeline to your parameters like you would with an open-source tool like Vtiger
- Connect your sales, marketing, and service teams with collaborative tools and features within this CRM
- Sort and segment your leads to determine the most qualified, then categorize and filter them for easy searching later
Pipedrive Pricing
Pipedrive has a myriad of pricing plans, whether you want to spend a little bit per month or a lot. All pricing is for annual billing.
- Essential: $12 per user per month
- Advanced: $24 per user per month
- Professional: $59 per user per month
- Enterprise: $79 per user per month
You can try any plan for a 14-day free trial. That’s a great way to sample excellent features like email sequences, revenue forecasts, project planning, calendar management, multi-language support, and contract and document management.
6. Insightly
One obvious name to recommend among alternatives to Vtiger is Insightly. This teams-based CRM solution grows as your small business accrues more revenue and staff.
With features for service teams, salespeople, and marketers and an AppConnect integrations feature, Insightly is a winning CRM through and through.
Advantages
- Customize your CRM without the need for third-party developers
- Handy email management features for streamlining communications and clueing in your other teams on who’s engaging with which customers or leads
- Project management tools to help your sales team close more deals, including milestones
- Actionable insights, detailed reporting, and performance dashboards you can customize by KPI
Insightly Pricing
Getting started with Insightly’s CRM is easy, with three paid plans to choose from. Let’s look at the costs when you select an annual billing plan.
- Plus: $29 per user per month
- Professional: $49 per user per month
- Enterprise: $99 per user per month
An Insightly plan includes features like automated emails, lead management, opportunity management, and custom insight cards.
7. Microsoft Dynamics 365 Sales
If you like the sales elements of Vtiger’s CRM but want to explore your options, there’s Microsoft Dynamics 365 Sales. You can strengthen your customer relationships and close more deals with this solution from Microsoft.
Advantages
- Sales nurturement builds loyal relationships so your customers will return to your small business time and again
- Automated playbooks help you apply what works ad infinitum so you can continue racking up sales
- Relationship intelligence features use AI, conversation intelligence, and guided selling for stronger results
- Voice-to-text to save you time doing pointless data entry later
Microsoft Dynamics 365 Sales Pricing
Select from three pricing plans if you’re interested in pursuing Microsoft Dynamics 365.
- Dynamics 365 Sales professional: $65/month
- Dynamics 365 Sales Enterprise: $105/month
- Dynamics 365 Sales Premium: $150/month
8. Freshsales
Among the most popular CRM solutions is Freshsales. In this tool, you can select from multiple customer views, use many touchpoints to reach your audience, customize your CRM, and implement automation to save time and boost your sales quotient.
Advantages
- Integrate Freshsales with SMS to make your SMS campaigns more fruitful
- Review activity timelines to see how your customers engage as they progress through the sales funnel
- Use IntelliAssign for auto-routing conversations to the right party so a customer or lead always gets timely answers
- Establish activity goals and track them, adjusting goals by the day, week, month, or quarter
Freshsales Pricing
You can get started for free and then start paying as your user count grows.
- Growth: $9 per user per month
- Pro: $39 per user per month
- Enterprise: $59 per user per month
Free trials are available. The pricing plans include features like time-based workflows, custom modules, built-in phone and chat, AI deal insights, and audit logs.
9. Nimble
Nimble is also an excellent alternative to Vtiger, as it’s full of features a startup or small business needs to reach the next level. The integrations are also worth talking about: you can connect all Microsoft 365 products and your Google Workspace with Nimble.
Advantages
- Save your lead segments so you can come back to them later; these segments are even searchable
- Automation workflows will reduce your workload, erasing busywork so you can focus more on the important tasks
- Social profile enrichment and profile matching will connect prospects by phone number, email, address, social media profiles, and more
- Nimble works as a browser extension so you can use it while on Gmail, Outlook, Twitter, Facebook, or LinkedIn
Nimble Pricing
Nimble offers one pricing plan that costs $24.90 per user per month with annual billing. You can use every Nimble feature, including automation workflows, calendar syncing, 25,000 contact records, custom fields, social media signals, email tracking, task reminders, and more.
10. Agile CRM
Agile CRM is built for small service teams, salespeople, and marketers. It has a wealth of integrations, affordable pricing, and detailed analytics that rival what you’d find in Vtiger.
Advantages
- Detailed 360-degree contact views are buildable, so you can continue expanding on customer data as your teams collect it
- Send video emails to grab your audience’s attention
- Integrate your current email tools so you can review email metrics from open rates to click-through rates
- Provides detailed CRM analytics to study how your customers behave and better optimize your next campaign
Agile CRM Pricing
You don’t have to spend a fortune to get your hands on a good CRM when you can use Agile. Let’s go over the pricing plans.
- Free for $0 per month for up to 10 users
- Starter for $8.99 per month
- Regular for $29.99 per month
- Enterprise for $47.99 per month
The more expensive plans within the Agile CRM family offer the most advanced features, from two-way telephony to custom detail tracks, two-way email integration, custom data fields, and unlimited tasks and documents.
11. Apptivo
More than 200,000 companies choose Apptivo. They must be on to something, so perhaps it’s worth leaving Vtiger behind for this CRM? Apptivo can help you convert leads into customers, build more sales opportunities, and plan your sales workflows more effectively.
Advantages
- Salesforce automation to make your sales cycles more profitable
- Easy to use and offers a Kanban view for reviewing customer and lead data, insights, and more
- Customizable, with the option to adjust the fields, layout, and views so you can use Apptivo how you like
- Offers a free mobile CRM app so you never have to skip a beat
Apptivo Pricing
You can save 20 percent by subscribing to an annual Apptivo plan. No contracts are required to get started.
- Lite: $15 per user per month
- Premium: $25 per user per month
- Ultimate: $40 per user per month
- Enterprise: Custom pricing
The Lite plan is recommended for small teams like yours. It includes 24/7 support, third-party integrations, eight custom dashboards, 25 workflows, 100 custom fields per app, and 18 apps.
Open-Source CRM Alternatives
If you appreciate the open-source status of Vtiger, you’re not necessarily tethered to them. Many CRM alternatives are also open source, so let’s take a look.
12. SuiteCRM
Beginning our list is SuiteCRM, which affords more freedom than most CRM software since it’s open-source. You might even find it more versatile than Vtiger!
The CRM offers features like a 360-degree customer view, sales and marketing tools, and automation workflows.
Advantages
- One centralized dashboard for managing your most pertinent insights
- Configuration Studio allows you to adjust System Admin tools to your liking
- Handy activity management tools like notes, tasks, meetings, and calls
- Ideal for many business types, including manufacturing, travel, education, finance, tech, public sector, legal, nonprofits, energy, healthcare, transportation and logistics, and retail
SuiteCRM Pricing
Did we mention the best part of SuiteCRM? It’s absolutely free!
You can download SuiteCRM 7.13 or SuiteCRM 8.3 today without spending a cent.
13. SugarCRM Community Edition
Although it’s no longer actively maintained by its founders, SugarCRM Community Edition is a fantastic open-source CRM for startups.
Its range of automated workflows for marketers and salespeople, customer journey management, and many more great features make it comparable to (or perhaps even better than) Vtiger.
Advantages
- A much-beloved CRM by marketers and salespeople
- Use CRM your way with customization options like custom modules, reports, and interfaces
- Implement rules to make your CRM behave efficiently for you
SugarCRM Community Edition Pricing
Just as is the case with SuiteCRM, SugarCRM Community Edition is also free.
14. EspoCRM
Self-hosted and open-source, EspoCRM is a fantastic CRM software to add to the top of your list as you contemplate your alternatives to Vtiger. It offers email and calendaring tools, sales automation, and even social media features.
Advantages
- Create automation workflows, including a Business Process Management function for automating more time-consuming business processes
- Customize many features with installable extensions, label management, entity management, and layout management
- Control who sees what with administrative access like roles, teams, and users
EspoCRM Pricing
Before you decide whether to give EspoCRM a try, make sure to review its pricing. Yes, this is a paid service, although one free plan is available. Here are your options.
- Free: $0 per user per month
- Basic: $15 per user per month
- Enterprise: $25 per user per month
- Ultimate: $69 per user per month
The Free plan offers features like sales automation, emails, calendars, social, documents, and telephony. If you upgrade to the Enterprise plan, you gain features like SSL encryption and 7 GB of storage for each user.
Conclusion
Vtiger is an efficient CRM solution, but its features might not be the best fit for your business.
If you’re looking for an open-source alternative to Vtiger, we listed more than five here. If you’re looking for a regular or commercial CRM solution that you can just get started with, we’ve shared more than 15 options.
Among all these Vtiger alternatives, we recommend EngageBay the most because it is simply the most affordable all-in-one CRM solution in the market for small businesses and startups.
Try it free and see for yourself.
Post updated for freshness and SEO by Abdul Bashid.
