Best CRM for Small Business

Features of EngageBay's Free Small Business CRM

From identifying new opportunities to delivering customer happiness

360 degree view of customer information

When the customer data in your system is spread out all over the place, organizing it becomes all the more difficult. With the holistic, 360-degree view inside EngageBay CRM, all your customer emails, chats, campaigns, deals, social media posts, events, and surveys are aggregated into a unified, integrated timeline. This allows you a better and more comprehensive understanding of your customer's behavior, such as their purchasing habits, etc. With this information handy, you can design better marketing campaigns, and execute more informed business decisions.

Grab. Nurture. Sell

Inline and popup forms help you capture new leads and EngageBay’s holistic customer view shows you every interaction you ever had with your leads and helps you track all available information. Dramatically improve your conversions by using our web forms. They are simple to create, and are stylish, responsive and render beautifully on any device. Display the right message at the right time and grow your subscriber lists significantly. Nurture these leads and convert them to delighted customers using our other powerful marketing tools with EngageBay's complete CRM for small business.

Automate Lead Scoring

Would you want your sales team to spend time on inactive leads which will never turn into a sale? No, right? EngageBay automates the lead scoring process and allows you to track down all the hot leads that are highly active by giving them a score when emails are opened, links clicked, forms are filled, etc.. Such leads are automatically passed on to your sales team once the scoring model qualifies them, and information regarding all the stages that the lead has gone through before being qualified can be seen on the contacts timeline.

Enjoy complete pipeline visibility

View and manage your deal pipeline and track each deal status organized by stages in a single place. Moreover, EngageBay's small business CRM software helps you move a deal from one stage to another through simple drag and drop operations. Managing deals is now super easy with our best free small business CRM.

Manage your contacts easily

Enjoy a single-point view of all your contacts to stay completely organized. Apply pre-set or customizable filters to view contact groups. Save your contacts by different lists for easier future access. Our free small business CRM software helps growing companies to organize all their customer information in one place to run targeted and personalised marketing campaigns.

Automated and effortless tasks and appointments scheduling

With EngageBay's top CRM for small business, streamline the sales processes seamlessly by creating and adding tasks automatically when a lead is assigned to the agent. Here, every one of the sales agents may publish their individual calendar or a team calendar so prospects can schedule appointments/tasks With EngageBay's top CRM for small business, streamline the sales processes seamlessly by creating and adding tasks automatically when a lead is assigned to the agent. Here, every one of the sales agents may publish their individual calendar or a team calendar so prospects can

Benefits of Best CRM for Small Business

Seamless organization of customer information

CRM for small businesses organizes customer information in a way that notes, documents and spreadsheets cannot. Small Business CRM can not only import all your contacts from any other CRM or Excel spreadsheets, but it also gives you complete control over your data and saves you time by helping you search for customer information faster.

Ease of use

Small business CRM is known for its ease of use. For instance, if you are working with an Excel spreadsheet, you can make the smooth transition to the CRM. Also, the learning curve is very low, so you won’t have to spend hours learning how to use the software.

24X7 Support

Small businesses sleep less and work hard. They also need support at all times, and if the vendor is an overseas one, then 24X7 is the only solution. The best small business CRM software comes with round the clock support because no matter what your question is, you need to have the best support available, at all times.

Mobile Apps

Businesses have ceased to be stagnant. Small business owners and their employees are always on the move. Restrictive desktop-only CRMs are passe. It is crucial thus, that the Small Business CRM solution you select be mobile-responsive. And better still, the CRM can be omni-channel.

Affordable

One of the most important factors to consider for a small business is the money they have at their disposal. You need a solution that is feature-rich yet affordable. So a simple, affordable, all-inclusive Small Business CRM like ours is the way to go.

Rated #1 CRM Software for Small Business on G2

What 46,000+ Small Businesses Say About EngageBay

"Engagebay works pretty well with my business. I was using ActiveCampaign but the costs were adding up quite quickly. I tried other platforms but the automation sequence offered by ActiveCampaign is not easy to find, until, I got Engagebay. The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute."

Leonardo W.

Founder, Wolff Consultoria

"The software is easy to set up and implement. I feel EngageBay is quickly becoming a marketing automation competitor to the premium SAAS offerings. EngageBay's customer support has been very responsive and helped me resolve an implementation issue almost immediately."

Shawn L.

Marketing Manager, List Biological Laboratories, Inc

"A full-featured marketing platform. With this, you have all you need to get started and succeed. Having all in one platform make any marketer job much easier."

Santiago B.

Southern Europe Director, Triptease

"EngageBay has everything I need when it comes to managing customer relations and sales activities. The features I most frequently use are automation for sending emails, managing sales, and marketing automation. Plus, having a built-in live chat and help desk tool makes it really easy to engage with customers."

Hongkiat L.

Editor-in-chief