From identifying new opportunities to delivering customer happiness
With EngageBay's top-tier contact management software, customers have multiple ways to interact with your business. This software enables connections through numerous channels, centralizing information to empower your sales team with contextual, meaningful engagement and communication with prospects.
Track your contacts' activities in real-time and understand their behavioral patterns with our top contact management software. Empower your team to engage with high-potential prospects at the right moment by providing access to the complete customer journey. This enables informed, wise decisions for increased conversions and exceptional customer experiences. Our software makes it all possible for your business!
With EngageBay's contact management software, access complete customer profiles on a single page. View contact details, recent and past interactions, interests, engagement patterns, response rates, social presence, call notes, and task history using the 360-degree contact view. Having all relevant details in one place is crucial for sales teams to achieve their targets.
Contacts scattered everywhere? No problem. With our integrations, you can effortlessly import contacts from tools like Google, Office 365, and many other platforms in just a few clicks. EngageBay’s contact management software also allows quick import from CSV files, making organization a breeze.
Managing multiple mailboxes can be tedious and prone to errors. Integrate all your email accounts with EngageBay and manage emails from a single inbox. Compatible with Gmail, Office 365, and any IMAP service, EngageBay's two-way sync feature ensures you stay on top of all customer interactions seamlessly.
Enable your teams to stay in touch with high-potential customers in real-time by providing visibility into complete customer profiles, including web activities, email responses, open and click rates, and more. This unified view of all customer activities on our contact management software boosts your team's efficiency. Reach out more effectively!
According to Forbes, 90% of CEOs believe their customers have the greatest impact on their business. And yet, so many companies still don’t have a well-defined customer management strategy.
According to 2020 data from inbound marketing service IMPACT, in 2020, more than 60 percent of marketers identify their main challenge as lead generation. Perhaps your company is in much the same boat, especially when it comes to sales lead management.
In using customer relationship management or CRM software, you feel like you have a fairly good grasp on the satisfaction and buying behaviors of your customers.
With 2020 about two months underway, you may still be finessing your approach to better sales and marketing for the year.
Customer relationship management or CRM software provides insights into your customers that let you market to them effectively.
Small realtors or real estate agencies rarely have the luxury of services of a professional secretary. How do they manage multiple affluent clients – all with different requirements and in need of personalized service?
The customer is KING and your relationship with them is important to drive your business growth, prosperity and success.
You don’t know where the year went, but somehow, 2021 is almost here. One area you want to focus more on for the first quarter of the coming year is your company’s sales strategy.
Easily integrate EngageBay with the tools you already love.
One platform for all your Marketing, Sales, and Support teams.
