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Vox-CPaas Integration Overview

With the EngageBay - Vox-CPaas integration, make, receive, record, and log calls, filter call details, status, and other metrics as required. Effectively analyze the overall performance of your calls from within your EngageBay account. Automate tasks and boost productivity.

With the EngageBay - Vox-CPaas Integration, you can:

  • Enjoy interconnectivity with telecom operators across 220+ countries for SMS, voice and international numbers
  • Reduce the implementation time and allow faster integration by being reliable and secure
  • Save expenses and time while providing high quality real-time communication solutions

EngageBay-Vox-CPaas Integration Features

Simply click-to-call

With the EngageBay-Vox-CPaas integration's click-to-call solution, businesses can seamlessly implement a click-to-call service for their support teams. Once the user enters their contact number in the form, the voice API connects the call to the preassigned number instantly.

Feature1
Reduce costs with powerful voice termination

This integration supports voice termination for all app-to-landline or GSM mobile calls. Reduce costs on your local and worldwide voice traffic with the reliable voice SDK offering voice termination only by the best quality routes. The EngageBay-Vox-CPaas integration is interconnected with telecom operators across 220+ countries for SMS, voice and international numbers.

Feature2
Enjoy robust audio conferencing

Enjoy robust scalable audio conferencing that helps you grow your business. Businesses can add participants, customers and support staff to get connected at the same time, thereby saving time and ensuring clear communication with the EngageBay-Vox-CPaas integration.

Feature3
Build trust & reliability with two-factor authentication

Add an additional layer of security to your app communications. Build credibility and trust among customers by sending two-factor authentication codes within the application. The EngageBay-Vox CPaaS integration enables a secure and reliable platform for quick delivery of OTP and authentication codes.

Feature4
Engage & retain customers with promotional/transactional SMS

Retain customers and build contextual communication by sending promotional SMS, offers and alerts & notifications SMS within the app. Engage and keep your customers abreast of the latest developments and updates. Additionally, you can send alerts for transactions within your app.

Feature4
Easy and streamline communication with two-way SMS

Add more engagement to your EngageBay messaging platform with the EngageBay-Vox CPaaS integration. With two-way SMS, users can easily reply to your messages within the EngageBay application.

Feature4

Vox-CPaas connects and integrates with these EngageBay features

CRM
Calling Contact Activity Deals
Marketing
Automation Workflows Contact Activity Phone Support
Sales
Calling Phone Support
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