EVERYTHING YOU NEED TO KNOW ABOUT CRM INTEGRATION
Customer Relationship Management, or CRM, is a technology that helps bridge the gap between an end customer and the company.
From identifying new opportunities to delivering customer happiness
Build detailed profiles for each contact using data from multiple touchpoints, including contact information, communication history, social media profiles, personal interests, engagement points, lead scores, and related tasks and notes. Access all this information on a single view page, providing a 360-degree customer view at your fingertips.
In today's cloud-centric world, ensure all your teams can access, view, and update information for every contact. Empower your sales reps with complete historical data, lead scores, and query actions for any contact—right at their fingertips.
EngageBay features a comprehensive profile page for each contact, integrating web, email, social media, and more. Leverage this information to enhance engagement, guide follow-up actions, and pinpoint the perfect moment for a sales pitch or service call. Use this data for better personalization and to convert more leads.
Automatically enrich customer information by integrating contacts' social media profiles. Our system pulls data from social channels and keeps it updated, empowering you with accurate customer insights!
Every contact interaction is tracked and updated in real time, providing a single, unified source of information. This ensures cleaner, more accurate data for you to work with.
With a single source of information, capture more data and gain deeper insights swiftly. This drastically reduces the time-consuming overlap of isolated teams working on the same contact information. Now, your teams can focus on high-value tasks instead of data entry, accelerating your conversion process!
Want to learn more? Read our comprehensive blog posts
Customer Relationship Management, or CRM, is a technology that helps bridge the gap between an end customer and the company.
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Easily integrate EngageBay with the tools you already love.