From identifying new opportunities to delivering customer happiness
Now using EngageBay Call Scripts, your sales personnel can deliver efficiently on every call. The core purpose of these scripts is to help the agents nurture the lead while ensuring they are never at a loss of what to say during a call. Rely on the best online CRM for the best customer service.
Render your sales processes seamless when you create and add tasks automatically once a lead is assigned to the agent. Now each sales team member can publish their individual calendar or a team calendar so prospects may schedule appointments effortlessly and automatically. This saves a lot of time that can be used by the team to focus completely on sales. EngageBay's complete online CRM software has your back at all times.
Our free Online CRM software allows you to have a complete view of all your leads and every interaction that you have ever had with them. So organize all your contacts and companies at a single location. Be wiser with deeper customer insights and empower yourself and your team to sell better. Forge stronger customer relationships to convert strangers to happy customers with EngageBay's online CRM system.
Now tracking metrics relating to customer behavior just got easier. With EngageBay's free online CRM, get insights into statistics such as pages read, time spent per page and a whole lot more. Use the online CRM system's powerful email tracker to keep a track of your prospect's actions pertaining to your email. Be notified when someone opens an email or clicks a link in the email. EngageBay's best online CRM software has it all.
Now you can both receive as well as make calls to individuals and/or groups in your contacts list without ever needing to leave your CRM. Eliminate call constraints such as misdialing, longer wait times and frequent call drops. Call Broadcast auto-dials numbers pertaining to a selected list of contacts on behalf of the agents as a smooth feature of your free online CRM software.
Gamify your sales processes in simple steps in our free online CRM. Keep your entire sales team motivated and focused by publishing leaderboards and rewarding the winners. Use goal-setting, self-reflection and feedback to drive the sales behaviors you need and the overall sales performance excellence.
EngageBay's online CRM empowers startups and small to medium-sized businesses with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support and Service Management in a unified and integrated business system. The online CRM helps you get more done with minimum effort.
Try the world's only all-in-one CRM solution custom-built for the growth of small companies.
EngageBay’s online sales CRM helps you connect with your online customers holistically. Now reach out to customers across all channels: mobile, email, chat, and social. Receive real-time notifications whenever customers engage with your business. Get actionable insights via customer metrics to identify the best times and channels to reach out to your customers.
Worry not, automation is at your rescue. With EngageBay's online CRM system, you can now automate every aspect of your business and be relieved of time-consuming, repetitive tasks. Organize and streamline your lead nurturing process and get each lead to convert. Trigger instant actions, stay on top of activities, and follow up better with workflows.
The EngageBay Online CRM's smart real-time analytics feature helps you make balanced and smarter business decisions. Now effortlessly manage and measure your company’s territory-wide sales performance. Track KPIs (key performance indicators), such as current trends and also future projections, predictions.
With EngageBay's Online CRM's Forecasting reports ensure that salespeople get better visibility of their sales pipelines, qualify leads more efficiently and accurately, and also know how close they are to achieving their targets. Moreover, Sales managers may use these reports to make intelligent business decisions.
True collaboration is made possible with EngageBay Online CRM's real-time instant messaging functionality. Co-workers can now chat and interact real-time with each other for all work related issues and ask or answer queries, instantly. Sales Managers may keep a tab on the field personnel, and employees can ask for instant feedback or support as needed.
Get a complete view of your customers and leads without having to access multiple systems simply by syncing email clients instantly with the EngageBay Online CRM free. Moreover, contacts & calendars may be viewed across all devices, and emails may be created and managed from within a single workflow.
Unlike an on-premise client/server CRM system where the business is responsible for its own IT security mechanism (or get help from a data centre supplier to do it), the security and maintenance for an online cloud-based CRM system is the charge of the supplier itself which keeps security up to date as part of a monthly fee.
EngageBay Online CRM software's rigorous open API makes it possible to integrate the platform with almost any other software. That is why we offer a wide suite of integrations that need not be standalone software for your business anymore. It can seamlessly function within the EngageBay CRM environment when integrated.
Since EngageBay runs entirely in the cloud on its own advanced, proprietary, secure infrastructure, there’s no need for its users to spend any of their valuable time maintaining the hardware and software. This is entirely our responsibility. Moreover, setup is quick, effortless, and inexpensive.
No more manual data input required. With EngageBay's online CRM system, the a user can add modules or fields, create sale processes or change workflows just like that, whenever they wish to. It’s all just a single click away.
As another calendar year reaches its end, you and your team will likely regroup to plan ahead for what comes next. The strategies you implement can put you in the best position to enjoy a successful 2021. One such strategy you may focus on is tweaking or even reworking your sales automation process, an important part of generating sales for your company even without the direct involvement of your sales team.
Don’t you wish more of your customers would stay with you for long? Are you looking for customer retention strategies to increase your retention rate?
As salespeople, we are always trying to find innovative ways and truly out of the box means of growing our sales numbers. Each month, the sales targets may be different but the goal remains the same: to meet and possibly, fly beyond those targets irrespective of the market conditions.
Among the different marketing strategies, email marketing remains one of the most classic yet the most effective ways to reach prospects, promote your brand and build relationships. According to statistics, emails have the highest return on investment. For every $1 spent on email marketing, there is a return of $32. Over the years email marketing has been a favorite among marketers because it is easy to plan, implement and improvise. If you are a beginner and want to know more about the nuances of email marketing, this will be definitely a good read for you.
It’s hard to answer that last question with total accuracy, right? After all, at the end of the day, people will act unpredictably. Who can say what they will or won’t do?
Adding automation to an email outreach strategy may sound like a counterintuitive move, but it is still one of the best ways to reach out to potential customers and accelerate your email outreach strategy.
Mainly because not having one can prove to be expensive in this extremely competitive business environment. Let's see how CRM makes life easier for any business. From storing customer contact details up to date, to tracking customer interactions, and managing customer accounts, it does everything that a business needs to do, to stay organized. CRM is designed to help businesses improve customer relationships and also Customer Lifetime Value (CLV). This is crucial because of the vast amount of customer data generated by businesses daily. Without CRM, storing, managing, and retrieving customer data would be a challenge, resulting in potentially lost opportunities.A CRM helps ensure accuracy and efficiency. It takes customer data and whips it up into actionable insights that can transform a business.
EngageBay CRM is purely an online CRM software, all you will ever need to use it is an internet connection and a web browser. It is also a highly mobile-responsive platform. It is compatible with all your devices including desktop, laptop, Android/Apple phones, tablets. Moreover, EngageBay has its own Playstore/iOS app for seamless mobile functionality.
An online CRM system essentially provides a centralized data hub where businesses perform a variety of activities such as store customer and prospect data, track customer interactions, and share this information with colleagues. It allows businesses to efficiently manage customer relationships, and scale the business.
When you implement a CRM system, every instance of present and past contact details and customer interaction about every customer is readily available at a single click, which indirectly means that each new interaction with them may be personalised, relevant and up to date.
With online CRM systems, you never miss an opportunity to close deals or grow customer accounts.
A deep understanding of your customers, great customer experience and retention, and a lifelong connection with your customers are some of opportunities that a CRM enables you for.
With The EngageBay CRM smart appointment scheduling feature, you have all your day's tasks, appointments, etc. right in the line of your sight. You get a clear view of all your appointment reminders without having to search for them.
In today's competitive landscape, there really is no dearth of CRM options. There are a thousand of them right out there. What you need to ask yourself before you invest in an online CRM system is a combination of questions about affordability, subscription lock-in period, business fit and also customer support, among other things.
TWhile EngageBay online CRM offers all of the required features of an Enterprise CRM such as HubSpot, it comes at a fraction of its cost. Moreover, you could subscribe for a monthly package, an annual package, or a biennial one. EngageBay does not lock you down for mandatory yearly subscriptions. You would also need to see that features that you don't need for your business at the moment are not thrust upon you at extra costs. With EngageBay, you buy only what your business needs. Period.
Every small business is different in terms of its functioning and has their own unique growth trajectory. EngageBay offers a wide set of tools — from pre-integrated business apps to point-and-click tools to build and customizable ones — that give you just what you need, when you need it.
Lastly, it is a relatively new platform but it already has 1,35,000+ active users and more signing up by the day. It is popular not only for its great features, robust technology and user-friendly interface, but also for its strong customer support. For any questions and resolutions, a friendly team of dedicated support personnel are available every minute over phone, email or chat, 24/5.
EngageBay is your #1 choice and it is definitely a solution that will grow with you.
With a powerful CRM solution, you get access to contact databases that may be intelligently filtered to find your ideal prospects and decision makers within an organization, provide social data about them, and deliver insights into their preferences and habits. This not only makes territory planning easier, but it also makes white space analysis easier as well. EngageBay CRM solution also helps organizations run and track their marketing campaigns. It can even help create lead capture forms and track performance, thereafter. And for those leads that are not sales ready yet, you can even automatically nurture them and in time, when you do call, they will be more likely to buy.
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One platform for all your Marketing, Sales, and Support teams.
