From identifying new opportunities to delivering customer happiness
Nearly 80% of customers prefer to receive offers via text messaging. With the CRM and text messaging integration, you can access all client data from your dashboard, like name, age, and location. Use the information to analyze your buyers’ persona and create effective, personalized texts that drive conversions.
Create automated sequences using the CRM with the text messaging tool. Send text messages based on triggers such as keywords or actions taken by users on your website. This helps save time, maximize outreach, and makes sure that you don’t lose touch with your prospects.
Using EngageBay’s built-in templates, you can create text messaging workflows in no time. Build automated text message campaigns for every action your website visitors or leads take. You can also use the drag-and-drop visual designer tool to create highly engaging text messaging workflows.
EngageBay’s CRM with text messaging allows you to segment your contact list. Choose from multiple filters including name, age, location, job title, and purchase history, and target prospects with messages that prompt them to take action. You can also create your own filters to segment your audience and deliver targeted messages for maximum effectiveness.
EngageBay’s CRM text messaging tool allows you to keep track of your campaign performance in real-time. Keep track of templates that perform better than the others, understand how prospects are reacting to your SMS, and improve your response rate.
If you have clients across multiple time zones, EngageBay allows you to create a schedule of when to send your texts. Choose a day, date, and time, and EngageBay text messaging CRM will create an automated schedule to send your SMS accordingly.
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