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BigCommerce Integration Overview

The EngageBay - BigCommerce integration lets you track your users and orders in EngageBay by automatically syncing customer and order data in your EngageBay account. Moreover, segment your customers by lifetime revenue, average order value, products purchased, purchase totals, create personalized and triggered emails, and more.

With the EngageBay - BigCommerce Integration, you can:

  • Sync your BigCommerce users, orders, and products data over EngageBay automatically.
  • Do a one-click sync of historic customer data to EngageBay to make recognizing user behavior easy.
  • Automatically create best-practiced groups, properties, active lists, and workflows that save time and provide a customized EngageBay for BigCommerce.
  • Incorporate workflows for EngageBay with a fast setup to grow your audience and increase revenue with effective automated workflow conversion tactics.

EngageBay-BigCommerce Integration Features

Eliminate manual customer entry/updates

With the EngageBay-BigCommerce integration, you can automatically add and update new customers into EngageBay every time an order comes in. Eliminate the need to enter each lead manually, and focus on other core areas instead.

Feature1
Nurture your leads, close more deals

With the EngageBay-BigCommerce integration, you can start nurturing your customers with discounts or other offers from EngageBay email and drip campaigns, whenever a customer makes a purchase from your online store.

Feature2
Capture new orders as activities

With the EngageBay-BigCommerce integration, you can track a new purchase as a new order activity in EngageBay, and subsequently trigger relevant workflows, whenever an existing customer makes a new purchase.

Feature3
Track your leads’ activities for actionable insights

With the EngageBay-BigCommerce integration, track your lead’s activities in EngageBay like products viewed, or categories visited on your website. Use this information to send relevant offers and/or promotions.

Feature4
Smartly trigger emails based on user activities

With the EngageBay-BigCommerce integration, send emails that motivate the customers to finish their purchase, for example: cart abandonment emails, finish payment emails, and other emails based on user.

Feature4
View important user and order analytics

With the EngageBay-BigCommerce integration, analyze the lifetime value of a customer, their average order value, total purchases made, and get details on every individual purchase made by them.

Feature4

BigCommerce connects and integrates with these EngageBay features

CRM
Contact Management Deals
Marketing
Automation Workflows Email Marketing Lists
Sales
Products
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